Extenuating Circumstances:Full refunds (or free rebooking) will be provided for cancellations due to medical emergencies, government restrictions, or natural disasters with supporting documentation.

Non-Refundable Bookings: Non-refundable bookings can be modified (subject to availability) without additional fees. A voucher equivalent to the booking amount will be issued for future stays if the cancellation is unavoidable.

Additional Notes: Refund speed depends on the mode of payment. Often provides partial refunds depending on the hotel policy.